← All articles

Get new article notifications.

Reset a Blackberry to factory settings

Selling your Blackberry or just want to get it back to it's original factory settings? Here's an easy way to do it using a built-in menu option.

Selling your Blackberry or just want to get it back to it's original factory settings? Here's an easy way to do it using a built-in menu option.

Find the Settings folder on the main Blackberry screen, and select the following menus:

"Options" -- "Security Options" -- "General Settings"

In the General Settings screen, press the menu button (the button to the left of the track ball) and select "Wipe Handheld" from the popup menu.

Confirm that you want to erase all data on the Blackberry, and be sure to select the option to include any third party applications that you might have installed (e.g. Google maps or the Opera web browser).

As a final confirmation step, you'll be asked to enter the word "blackberry", and then the resetting process will begin.

It takes a minute or 2 to wipe a Blackberry clean, which resets it to the original factory settings and removes all address book entries, photos, videos, etc.

UGREEN Summer Sale: Up to 45% Off, Spend & Save

Posts on this site contain affiliate links. As an Amazon Associate and member of other affiliate programs, I earn from qualifying purchases at no extra cost to you.

Comments (28)

Leana · January 26, 2009
You rock! Thanks a million.
You rock! Thanks a million. All other sites had some complicated way of doing this :o)
Anonymous · February 20, 2009
This was great, better than
This was great, better than anything I could find at the carrier's website or BlackBerry's website.
Anonymous · May 20, 2009
I agree with the other
I agree with the other comments, this was the best answer for wiping my old Blackberry. Thanks!
Anonymous · July 27, 2009
Wipe it clean
This cleaned everything off my BB. Easy to do. Thanks for the help.
Rohit · July 31, 2009
Blackberry Factory Settings
Thank You Ricky Sir. Sir, your instructions really worked and made the job easier. Cheers!!!! Rohit
Anonymous · August 25, 2009
This might be a dumb
This might be a dumb question but does this wipe out your phone number too? I already have a new phone with the number as active, so if I do the reset here, does it make it completely blank, number included so I can sell?
Anonymous · September 8, 2009
doesnt delete media
Hi, followed your instructions. media is not deleted. still see my pics and videos. just a FYI.
ochin · October 27, 2009
thanks..
Hei, thanks alot.. i'm so so thank you for the information. finally i found the way to reset BB :)
Anonymous · November 26, 2009
thanks so much for the reset
thanks so much for the reset blackberry walkthrough:)
daryl · December 1, 2009
Reset a Blackberry to factory settings
Thanks for your help. Went to Verizon they couldn't help!
Anonymous · December 7, 2009
Thanks
I have been sitting here trying to figure this thing out for hours and your simple instructions took less than 2 minutes to wipe the BB. Thanks Again
Brooke · January 15, 2010
Thanks for your help. I have
Thanks for your help. I have been trying to figure this out all night!!!
njo andy · January 25, 2010
Thanks dude, your tip is
Thanks dude, your tip is absolutely superb. I wonder why RIM' has made things so complicated, by hiding the word 'Wipe handheld' under the pop up menu
Kelly · February 17, 2010
Brilliant
Thanks for that, can sell my BB with confidence now! Cheers
Zahed · April 3, 2010
You rock. I wish i could go
You rock. I wish i could go to it on the first day when i wanted to reset factory setting......
Jeanie · April 24, 2010
Thank you
This was perfect!No hassle at all.Thanks for the easy walkthrough.
Shannon · August 2, 2010
Awesome! It totally worked!!
Awesome! It totally worked!! Been wanting to sell my old bb but couldn't figure out how to erase everything without doing it manually one by one... Thanks a lot!!
Carynne · August 17, 2010
bb wipe
thanks quick and easy to do..
anne · September 23, 2010
thank you ! super easy and
thank you ! super easy and worked great. giving my phone to a friend and didn't want all my stuff on there.
Shaina · September 27, 2010
Thanks So Much !!! You rock
Thanks So Much !!! You rock !!!
Morey · December 6, 2010
I would like to have the browser working
I have a blackberry 7130g that has undergone some pretty much wiping. currently, non of its browsers and other input software that originally came with it are working. How do I get to restore it back to what the manufacturer made it to be?
Melissa · December 29, 2010
Actually this doesn't reset
Actually this doesn't reset to factory settings. I'm having trouble with my blackberry and have tried the wipe several times - when it's finished it still has old email accounts I had set up on the BB and also has media, pics, etc. - supposedly there's anoher way to get to factory settings, still searching
abdilkareem · February 27, 2011
I need help here guys, i
I need help here guys, i never tried this wipe thing before, if i have a backup folder, and i wiped my blackberry, then ????? restored everything, will it work??????
Charlotte · July 25, 2011
:@ this did not work for my
:@ this did not work for my blackberry, i want to wipe it but when i go to security options there was no opition 'general settings'
Anonymous · July 27, 2011
This was simple and easy.
This was simple and easy. Thank you.
Blue Skies · October 11, 2011
Superb - worked in 2 mins .
Superb - worked in 2 mins . thanks very very very much !!
Anonymous · January 29, 2012
wipe blackberry.
thanks soo much.. easiest suggestion so far.
Anonymous · April 30, 2012
my blackberry was stuck on
my blackberry was stuck on loading screen so performed factory reset.Now all i see is list of everything on my phone but nothing working..Can you help??

Leave a comment

Comments are moderated — I read every one. Your email is only used if I need to follow up; it isn't published. Links aren't allowed.

← All articles