Email messages aren't being received on my Blackberry

Question: Even though I have set up profiles for my Blackberry Curve phone, I still do not receive email messages when its on. The phone rings but not when I get email at any of the email addresses I have set up.

Can you help?

Answer: I had this problem a while back with my Blackberry Curve, and the solution was to resend the service books - something you can do from your Blackberry using it's built-in web browser, or from another computer using Internet Explorer or similar web browser.

Open the Blackberry website ( for AT&T users) and log in with your blackberry account info. Click the "Service Books" link and then click the "Send Service Books" button.

If you are experiencing difficulties sending or receiving email from your BlackBerry device, sending service books to your device will usually take care of the problem.

Apple Drops iPhone Price to $199 and Converts Blackberry Fans

As you know, I've been a strong advocate of my Blackberry Curve and wrote an article a few months ago titled Five Reasons Why I Chose a Blackberry Curve Instead of an iPhone. I take my Blackberry everywhere, and am continually checking email, checking on my websites, finding my location on Google Maps with the built-in GPS, and loving everything about it... EXCEPT:

It's Internet speed is too (yawn) slow. EDGE (the network technology used by the Blackberry and many other mobile phones) is dull, and way too slow compared to the new 3G speeds that the iPhone will have come July 11th, 2008 when it's released to the masses.

I already know how fast 3G is from my Aircard that plugs into my laptop and gives me fast broadband internet speeds. That's what we'll have with the new iPhone.

According to Apple CEO Steve Jobs an 8GB iPhone 3G will sell for $199 and the 16GB model will sell for $299, and will come in white and black versions. You can buy these iPhone 3G models on July 11.

Dropping the price to $199 makes this a no-brainer decision (especially if they keep the lower monthly service plan that's always been less expensive than the Blackberry's $30 monthly rate).

GPS: yep, it's built-in.

Essential Blackberry Email Tips and Tricks

Here are a few handy shortcuts for Blackberry email that most Blackberry owners just won't be able to live without.

1. Mark All Messages As Read/Opened

Select the most recently dated email in your main email folder (the one at the top).

Press the menu button, and choose the "Mark Prior Opened" option.

All of your email messages will be marked as opened, taking your message counter back down to zero (perfect for obsessive-compulsive guys like me who just have to keep track of new messages vs read/opened messages).

You can also select any previous day in your email inbox, in which case choosing the "Mark Prior Opened" menu option will only mark all messages previous to that day (including messages from that day).

2. Delete All Messages

As email messages pile up in your inbox faster than you can individually delete them, you'll probably start looking for an option that will delete all email messages from your Blackberry.

Select the top-most day in your email inbox, press the menu button, and choose the "Delete Prior" option to immediately remove all email messages from your Blackberry email inbox.

You can also select a prior day in your inbox, and only messages prior to and including that day will be deleted.

Be careful with this one though. It's a very handy option that keeps your email inbox under control, but there's no "Undo" feature, so deleting email messages is a permanent operation that happens immediately.

3. Move to the Top