Ricky Says

Question: I emailed myself a video I took from my blackberry curve. When i try to play the video on my computer it says it can't find the file extension. What is the deal?

Answer: The deal is that you either need a program installed on your computer that can play the video file, or a program that will convert it to a common video format like Quicktime or Windows Media.

I'll cover both approaches, and will introduce you to some free and low-cost programs that'll handle the video viewing and converting. I'll also show you how to convert Quicktime or Windows Media videos into a format that can be viewed on a Blackberry, iPhone, or virtually any mobile device that supports video.

Video Players

Most computers come with some form of a video player, such as Windows Media Player that plays video files with a .wmv extension. You can also get the Quicktime video player for free from Apple that plays .mp4 video files.

However, videos that are recorded from a mobile device will usually have a different file extension, such as .3GP for movies recorded on Motorola RAZR phones. These videos won't play in Quicktime or Windows Media.

You'll need a video player designed to read the video format that your specific mobile device uses, or better yet - one that can play a wide range of video formats so that you'll still be in luck if you switch phones in the future.

Rather then look for a universal video file player, look for a video file converter. Not only will you get the ability to view all kinds of video files, but you'll be able to convert them to be viewable on other devices or other computer systems like a Macintosh. Two for the price of one.

Video Converters

Question: I read your comments about putting a signature into a Blackberry, but to take this one step further, can I add my company logo to this signature?

Currently, we use the signature file in Outlook but this comes as an attachment through Blackberry emails.

Question: I just purchased a BB Curve with sprint. According to the specs this phone supports an 8gb card. I actually only have a 4gb card but as soon as i put in the card into the phone the phone stops working, it takes about 5 seconds to move from window to window; the scroll ball doesnt respond normally and basicly whatever could possibly go wrong goes wrong.

The card is a good card (I Think) i used this same card before in my 8830 and it worked pretty good; though also a little slower then without the card, while the 8830 takes only a 4 gb card and it worked all right, i assumed that the curve that has the capacity for an 8gb shouldn't be killed by a 4 gb card.

Answer: The size of the memory card shouldn't have anything to do with the slowness that you're experiencing. It's possible though that the memory card itself needs to be reformatted, which you can do right from your phone.

Options >> Media Card >> Blackberry Menu >> Format Card

First, click the Options icon on your BlackBerry icon screen (the one that looks like a wrench in most default BlackBerry themes).

Inside Options, scroll to Media Card and click the trackball.

Next, while on the Media Card screen hit your BlackBerry Menu key (to the left of the trackball).

Choose Format and select "Yes" when the prompt asks if you're sure you want to format the card. After about 10 seconds, you'll see another prompt that tells you your card has been reformatted.

Question: I'm considering the new, WiFi challenged, Blackberry Storm. Being that 3G is somewhat weak at home, I would like to know if it is possible to pair the bluetooth equipped Storm to my Internet connected PC and then surf the Web from the Storm via the PCs high speed connection?

Answer: (this question is waiting for an answer. If you know the answer, please feel free to use the comment form below and be sure to leave your name and a link to your website, so I can give you credit for your answer)

Question: How do i find the files for itunes on a macbook air to transfer to a memory card, to use in a blackberry curve?

Answer: (this question is waiting for an answer. If you know the answer, please feel free to use the comment form below and be sure to leave your name and a link to your website, so I can give you credit for your answer)