Question: My auto-play stopped working. When I plug in my iphone to my computer now, it only opens itunes, not the auto-play anymore.
How do i fix that please?
Answer: Autoplay is configured in your Windows Control Panel, which you can access by clicking the Start button, and clicking "Control Panel" on the right side of the applications menu.
In Vista, you'll see an Autoplay icon, which will open the settings for how your computer should handle things like mobile devices connecting to your computer, or CDs getting inserted into your CD drive.
In the Autoplay settings screen, scroll all the way down to the bottom where you'll see options for how to handle iPhones.
Choose the option to "Ask me every time", save your changes, and then try plugging your iPhone in again.
This time you should get the autoplay screen, asking you if you want to import pictures, etc.
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- 10929 reads
Baldcats (not verified) Says: Mon, 2009-04-20 07:01
Your page about "How to Fix Autoplay for your iPhone" was exactly was I was looking for... however, my problem is that even after I followed these instructions, my pc still isnt auto detecting my iphone in Vista and uploading the pictures like it used to. How can I restore this function in Vista? I had to do a system restore about a week ago to fix a problem that was caused when I attempted to load a new printer. Nothing has been right since. Thanks for your help.
Anonymous (not verified) Says: Fri, 2009-04-24 08:02
Try resetting to all default by clicking on the button to "reset all defaults". Next, make sure you check the upper left box where it says "Use autoplay for all media and devices". Unplug and replug your iPhone. This worked for me. Hope it works for you too!
Richard (not verified) Says: Sun, 2009-04-26 12:43
I was looking for this information. Unfortunately, it doesn't quite solve the problem. My Vista PC isn't auto-detecting my iPhone, yet iTunes is picking it up no problem. The iPhone doesn't appear in My Computer either. I have tried your suggestion above, but I don't see my iPhone on the list of devices in the AutoPlay settings (my iPod is there). I have restarted the Apple driver. Any thoughts would be greatly appreciated.
William (not verified) Says: Mon, 2009-05-25 11:46
Yeah, Vista on my laptop is doing the same thing. iPhone is not listed in Devices in Control Pannel. However, that just made me thing that maybe the driver is not installed. Okay, just looked in Device manager, all I see is Apple Mobile Device USB Driver. I am going to scan for hardware
Nope, and cannot manually add driver either. However, as previously stated by others, iTunes can see it just fine. I tend to remember with my old iPod, iTunes having an option to set it as a removable drive, but I don't see this option any more. I am fed up. About the only option I see is to e-mail the pics to myself, or go to another computer.
Eric (not verified) Says: Mon, 2009-06-01 20:26
Tried these same instructions and restored autoplay for iphone 3G with Windows 7 RC x64. Thanks!
Anonymous (not verified) Says: Sat, 2009-06-13 20:21
I tried this and auto play still didn't work. Any other way to fix this? It used to work no problems.
Anonymous (not verified) Says: Sun, 2009-07-12 23:45
This fix isn't working for me either, iTunes has no problem finding my iPhone, but as far as vista is concerned, the device doesn't exist. It DOES show up in the autoplay list but not in My Computer. Changing the autoplay settings hasn't changed a thing... any help?
elkin (not verified) Says: Thu, 2009-08-06 08:29
my question is what do i do if i try opening with itunes but only autoplay comes out?i want to connect my iphone to itunes but autoplay always comes out?
divercal (not verified) Says: Mon, 2009-08-10 18:22
I have same problem. Have tried all the above including verifying that I have a current Iphone driver. All that happens when I plug in or unplug is hear a sound that I guess is the comp recognizing that something has been plugged in. WTF...I know it worked once because I downloaded some pix but now nothing. My Computer doesn't even recognize that anything is plugged in. Please keep trying to help with any ideas. thanks
Anonymous (not verified) Says: Fri, 2009-08-28 16:39
I have tried everything above with no help. What else to you suggest I try, to get the pictures off my Iphone into my PC (this is getting quite frustrating. This brings back memories when Apple and Microsoft were still at war over the best operating system. Does Apple expect everyone to buy a MAC to make downloading easier.
Apple should make it easier then this, give me a break.
Anonymous (not verified) Says: Fri, 2009-09-04 04:16
Yeah. I wish it would have been that easy. I've looked a lot on the Net and haven't found an indication when this became a problem. We're all experiencing it and had it working at one time. What happened? It's happening on my Vista laptop and on my XP desktop. I haven't connected to my Mac G5 yet because I need to unlug some other USB first. It's hard to tell who screwed it up, Apple with an update or Microsoft with a fix.
Etde.
Cat (not verified) Says: Mon, 2009-09-07 11:25
Glad to hear I'm not the only one experiencing this frustration. It used to work just fine and now I can't get AutoPlay to recognize the iPhone at all. Tried a manual camera install too to no avail. Anybody got any suggestions for Vista users?
Anonymous (not verified) Says: Fri, 2009-10-16 20:23
Same problem... can't locate my phone on my computer even though Itunes can (although I have to start it manually now) and it is on the autoplay list...
Has anyone been successful at resolving this? My current solution is to email myself the pics from my phone
Caio (not verified) Says: Wed, 2009-10-28 10:18
Go to Task Manager and kill the AppleMobileDeviceService.exe
Then un-plug your iphone and re-connect. You should now be able to see the original menu asking to import pics.
Anonymous (not verified) Says: Fri, 2009-10-30 12:34
K- tried the Task manager, kill AppleMobileDeviceService.exe idea... nothing happened :(
Also, apple just sent out a new update - I decided the issue is they changed something to make it impossible for ppl to put things on their phones from their computers- not realizing that now I can't go into my iphone on my computer and simply COPY the photos I want to download- my solution for now is to email myself each pic one at a (painful) time.
Thoughts?
Taran (not verified) Says: Sun, 2009-11-01 12:54
I have the exact same problem for some reason itunes recognises it but windows doesn't i tried what caio said but it still doesn't work it has no auto play option and is recognised as a device
java_king (not verified) Says: Sat, 2009-11-14 22:53
I was able to fix this problem by using WinSCP to manually transfer the photos off of the iPhone.. once they were all gone from my iPhone, the Autoplay feature started working again as normal on my PC. The folder the photos are stored in is /var/mobile/media/DCIM/100APPLE Hope this helps!
Alastair (not verified) Says: Sun, 2009-11-22 08:02
Your article solved my problem, somewhat indirectly. I couldn't import pictures from my iPhone because every picture gave a "Device not ready" error. After checking out the Control Panel options as described in the article, I also clicked "Options" in the Import Dialog. It turns out this lets you specify where the photos will be imported to. My iPhone was fine--the device that wasn't ready was my USB hard drive, which had moved itself to a different drive letter. Thanks, also, for showing me how to stop iTunes from running when I insert an audio CD.
Bill M. (not verified) Says: Sun, 2009-11-22 17:36
Take a new photo.
Seems autoplay won't pop up if there is nothing new to transfer. I simply took a new photo and Windows magically knew I had something new there...
For the record, same deal here. iTunes would pop up for me but not autoplay.
pmheart6 (not verified) Says: Mon, 2009-11-23 10:52
Its not showing up under my computer. Normally if there are no new pics, autoplay does not launch anything, but I do have new pics, and its not showing.
I uninstalled all APPLE apps. including Itunes, apple software update, apple mobile device support, bonjour, etc.
I showed all items in the USB area -- just clicking show all didn't show all... I had to change this value to 1:
System Key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\
Environment]
Value Name: DEVMGR_SHOW_NONPRESENT_DEVICES
Data Type: REG_SZ (String Value)
Value Data: (1 = show all hidden devices)
--------------------------------
I clicked reset all defaults in the autoplay control panel. Interesting to note that after uninstalling everything "Apple iPhone" and the name I call my iPhone both still appear in the autoplay control panel.
--------------------------------
As will all the other responces, iTunes does recognise and sync with the phone.
Anonymous (not verified) Says: Thu, 2010-01-07 09:36
I had the same problem and found the fix. It was the i phone driver that needs deleting and re installing.
to do that go to control panel, hardware and sounds, device manager, portable devices. then click on i phone with the right mouse button. You may need the i phone connect to see this device, i'm not sure. Then select uninstall. once this has been done you can disconnect your i phone and plug it back in. the auto upload will now work. At least that worked for me.
Hope this helps
Rob
Emma Izamar (not verified) Says: Wed, 2010-02-03 16:37
Rob, thank you very much! I did exactly what you said, after trying everything else everyone else recommended. Your advice was the only one that really seemed to work.. THANKS! ;D
Anonymous (not verified) Says: Sun, 2010-02-21 04:30
I have tried it all and only your solution worked!! thank you!!!!
Erik (not verified) Says: Wed, 2010-03-03 09:59
Thanks, Rob! I was having the same problem as everyone else and this was the only thing that helped. Thanks, I was getting desperate.
Erik
Anonymous (not verified) Says: Thu, 2010-03-11 18:56
I've tried this, as well as resetting the auto-play setting, and it doesn't work. Well, I can't even find the portable devices listing in my control panel to uninstall and reinstall.
pmheart6 (not verified) Says: Mon, 2009-11-23 12:11
@alastair Where did you see device not ready????
@Java_king your solution worked. I cleared out everything under the DCIM and it rebuilt the directories
/var/mobile/media/DCIM/100APPLE
Now it syncs correctly...
TLueder (not verified) Says: Sun, 2010-01-10 17:36
I clicked on my Iphone in Itunes, then Photos, then turned off the sync for photos.
pirana (not verified) Says: Tue, 2010-01-26 23:05
I just bought a new computer with windows7 and now my iphone wont open the autoplay to import pics. i have clicked the "use autoplay for all media and devices" box, and selected the "import pictures with windows" for the iphone device. I can see the iphone on the "printers and devices" section and in itunes. I can also use the iphone and autoplay on my older XP computer.
Anonymous (not verified) Says: Wed, 2010-01-27 22:17
I was able to solve the problem by resetting my iphone to factory settings.
Anonymous (not verified) Says: Sun, 2010-01-31 22:30
My iPhone would not show up in Windows Explorer on my Vista 64-bit PC, but iTunes could see it and sync just fine. After a lot of trial an error, I found that deleting some of the photos on my iPhone got it working. If I have 472 or more photo and video files on my iPhone, it won't show up in Windows Explorer. If I have 471 files or less, it shows up just fine.
Sozo_in_2000 (not verified) Says: Wed, 2010-02-10 13:28
I have tried everything and I still can't get the pictures to load. I have Windows Vista. It was fine until I did the last update. In fact, my husbands phone that hasn't been updated still syncs the pictures when we hook it up. I don't want to restore the original settings because it says I will lose files etc. I have over 300 pictures on my phone that I don't want to lose. Please help.....
Sozo_in_2000
Anonymous (not verified) Says: Tue, 2010-03-16 19:10
Wow. The above post about number of pictures was correct in my case (on Vista). Luckily I only had 489, so I only had to delete a few to get down to 471, but that totally did it. I removed the pics, unplugged and replugged and Vista picked it right up.
I had previously tried everything else I could find (reload driver, fix autoplay, all that sort of thing).
I never would have guessed it was some sort of picture number limit...
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